Thundr Support
Contact support
Email team@thundr.ca for help with your Thundr website, account, billing, or ChatGPT connection.
Include your site name, the agent you are using, what you were trying to do, and any error message. You can attach a screenshot with private information removed. Never include passwords, sign-in codes, connection tokens, or customer contact details.
Connecting ChatGPT
Use https://thundr.ca/mcp when adding a custom MCP connection. Follow the sign-in flow on Thundr, select your site, and approve the permissions you want to grant. Available connection options depend on your ChatGPT account and workspace settings.
If a connection expires, start again from your agent. If a tool needs additional permission, reconnect and approve that permission. Analytics, leads, and recruitment also require the relevant module to be enabled on your site.
Disconnecting an agent
Open Connected agents, verify the email associated with your site, and choose Disconnect agent for the connection you want to remove.
Disconnecting removes that connection’s future access. It does not delete your website. For account or data-deletion requests, contact team@thundr.ca.